Celtycs is a consulting company that specializes in Customer Experience Management (CEM) and Loyalty initiatives. Celtycs helps companies plan, define, implement and operationalize their CEM strategies with a clear focus on the organization’s business and financial objectives.

Celtycs adopts a unique results-driven approach that involves an analysis of the business need, CEM strategy definition and the execution of the strategy across the people, process and technology dimensions.

India is currently witness to several rapid and significant changes -

• An increasing number of global businesses shifting their service delivery operations to India
• Reduced protection to Indian industries as a result of WTO norms
• Government disinvestment in public sector units

One of the key beneficiaries of these processes is the "customer" and organizations that manage and deliver the best customer experience will define industry standards.

Celtycs offers services to Contact Centers, BPO operations and other service provider organizations to streamline their service delivery mechanisms, enhance performance of customer-facing employees and leverage technology to deliver continuously enhanced customer experiences.

Contact Us

49, Linden Street, Palmgrove road
Victoria Layout, Bangalore- 560047, India

Fax: +91(080) 41501654
Phone: +91(080) 40002666
E-mail :contactus@celtycs.com